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What is a Service Provider?

A company operating as a Managed Security Services Provider (MSSP) or more generally as a Managed Services Provider (MSP) has many clients that they need to support on the Tier4 platform and their needs differ from a single direct customer.

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Adding a Client

Adding a new client is easy. Click on Tenants in the navigation menu and then Add New in the bottom left corner. Enter a client name for the new tenant and select the analysts you would like to automatically add to this tenant. Click Continue and your new tenant will be partitioned.

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Deleting a Client

To request deletion of a tenant, select the tenant name on the Tenants page. Click the ellipsis to the right of the tenant name and select Request Termination from the dropdown. Note that termination is a hard delete and is not reversible.